RETURN POLICY
Returns are accepted on merchandise within 14 calendar days of receiving your order (unless otherwise noted at purchase). Returns must be in original, unused, unworn condition with all tags attached and all packaging included.
To complete your return, we require a receipt or proof of purchase. Shipping charges are not refundable. Items marked FINAL SALE are not returnable.
LOCAL RETURNS: To save on shipping you may bring your return into our store and receive payment or exchange at the store.
EXCHANGE POLICY
If you need to exchange it for the same item, send us an email at joyworks@frontier.com and send your item to:
Each item is photographed to it's very best to display accurate colors, measurements and patterns. Please beware that various computer/mobile devices have different color display profiles. Items with slight variances will not be considered defective, as each item may be unique in pattern/color.
To return your product, you should mail your product to:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.